Difference between revisions of "Windows"

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=== Q: Which Windows versions are supported? ===
 
=== Q: Which Windows versions are supported? ===
'''A: Currently:''' ''Windows 7, 8 and 10'' are supported. If you encounter any errors on Windows, please report them through [[Bugzilla]].
+
;Answer: The [{{URL:www}}/download.phtml download page] shows, which Windows version is officially supported by which GnuCash version.
: The following were supported in previous versions but are no longer supported:
+
:;Note: ''Windows 3/95/98/Me'' and ''Windows NT3.5/4.0'' have never been supported.
:;GnuCash < 2.7.0: ''Windows XP'', or ''Windows Vista'',
 
:;GnuCash < 2.3.4: ''Windows 2000'',
 
:;Never: ''Windows 3/95/98/Me'' and ''Windows NT3.5/4.0'' have never been supported.
 
  
 
=== Q: Where is the binary installer? ===
 
=== Q: Where is the binary installer? ===
'''A:''' The latest versions can be downloaded from the [http://www.gnucash.org/download.phtml download] page on the GnuCash website. Anyone who cares about their data should use the '''released version''' found there.
+
'''A:''' The latest versions can be downloaded from the [{{{{URL:www}}}}/download.phtml download] page on the GnuCash website. Anyone who cares about their data should use the '''released version''' found there.
 
:People looking to test new features - at the risk of running into extra bugs - could try a '''test version''':
 
:People looking to test new features - at the risk of running into extra bugs - could try a '''test version''':
:* As it is not so easy to build GnuCash under Windows, a weekly build of the ''maintainer branch'' at [http://code.gnucash.org/builds/win32/maint http://code.gnucash.org/builds/win32/maint] is made available as well to '''test''' bugfixes.
+
:* As it is not so easy to build GnuCash under Windows, a daily build of the [{{URL:Build:Win}} stable branch] is made available as well to '''test''' bugfixes.
:* To closely follow development on the ''developer branch'', which contains new features - and bugs - there are the [[#Q:_Are_there_nightly_builds.3F|nightly builds]]. Expect data loss if you try these though !
+
:* To closely follow development on the ''future branch'', which contains new features - and bugs - there are the [[#Q:_Are_there_nightly_builds.3F|nightly builds]]. Expect data loss if you try these though!
 
 
=== Q: Can I change the appearance of GnuCash? ===
 
'''A:''' Yes. On 2.6.20 and earlier the setup program installs a small tool called "Select Theme", which can be found under the GnuCash group in the Windows Start menu. You can use this to choose a different theme for GnuCash. For GnuCash 3.0 and later, see the following section.
 
 
 
=== Q: What if I need to change another visual aspect, not covered by "Select Theme"? ===
 
'''A:''' GnuCash depends on the Gtk toolkit for its graphical user interface. This toolkit can be tweaked in various ways by means of configuration files. The location and name of the configuration file depend on the toolkit version.
 
 
 
 
 
==== Gnucash 3.0 and up, Gtk3 ====
 
 
 
For more information, see also [[GTK3]] page.
 
 
 
'''To fix''' [This is not working as written below. The settings.ini file is partly documented [[https://developer.gnome.org/gtk3/stable/GtkSettings.html in the gtk api reference]], but gnucash is not picking it up. Perhaps we need to initialize the gtksettings early in the application run ?]
 
 
 
Gtk3 will look for a file named "settings.ini" in your <userprofile>\AppData\Local\gtk-3.0. This is a typical windows ini file. Some example content (copied from a linux system and generated by KDE):
 
 
 
  [Settings]
 
  gtk-application-prefer-dark-theme=false
 
  gtk-button-images=0
 
  gtk-cursor-theme-name=Breeze_Snow
 
  gtk-fallback-icon-theme=oxygen
 
  gtk-font-name=Abyssinica SIL Regular 10
 
  gtk-icon-theme-name=oxygen
 
  gtk-menu-images=0
 
  gtk-primary-button-warps-slider=0
 
  gtk-theme-name=Adwaita
 
  gtk-toolbar-style=GTK_TOOLBAR_BOTH_HORIZ
 
 
 
 
 
As this is advanced customization please search the internet for more details
 
 
 
==== Gnucash 2.6 and older, Gtk2 ====
 
 
 
Gtk2 will look for a file named ".gtkrc-2.0" in your user's home directory which you can adapt to your needs. Your home directory is typically ''Documents and Settings\Username'' or ''Users\Username'' depending on your version of Windows.
 
 
 
If this file doesn't exist, the easiest way to create it is to use the "Select Theme" tool as mentioned above.
 
 
 
Some example content:
 
 
 
<code>gtk-toolbar-style = GTK_TOOLBAR_ICONS</code>
 
 
 
This sets how the toolbar items should be displayed. The possible values are:
 
* GTK_TOOLBAR_ICONS (for icons only)
 
* GTK_TOOLBAR_TEXT (for text only)
 
* GTK_TOOLBAR_BOTH (for icons and text below)
 
* GTK_TOOBLAR_BOTH_HORIZ (for icons and text aside)
 
  
 
=== Q: Is it possible to compile GnuCash on Windows? ===
 
=== Q: Is it possible to compile GnuCash on Windows? ===
Line 66: Line 17:
  
 
=== Q: Are there nightly builds? ===
 
=== Q: Are there nightly builds? ===
'''A:''' We run nightly builds for both the stable (maint) and development (master) branches, but it's configured so that it runs only if changes have been pushed since the last build and only if the build is successful; they do fail from time to time. You can find the last 6-12 month's worth of builds at  
+
'''A:''' We run nightly builds for the '''stable''' (former <q>maint</q>) and after implmenting its first feature the '''future''' (former <q>master</q>) branch, but it's configured so that it runs only if changes have been pushed since the last build and only if the build is successful; they do fail from time to time. You can find the last 6-12 month's worth of builds at  
  http://code.gnucash.org/builds/win32
+
  {{BuildURL}}/builds/win32/
or, more specifically, for stable at http://code.gnucash.org/builds/win32/maint/ and for master at http://code.gnucash.org/builds/win32/master/.
+
or, more specifically, for [{{URL:Build:Win}}?C=M;O=D stable], on demand for [{{URL:Build:Win|future}}?C=M;O=D future], and [{{URL:Build:Win|build-logs}}?C=M;O=D logs for all builds].
Logs for all builds are at http://code.gnucash.org/builds/win32/build-logs.
 
  
The product of the nightly builds is a Windows installer that will ''replace your existing GnuCash installation''. The unstable branch ''really is unstable'': Be sure to have suitable backups and don't use it for your "production" books.
+
The product of the nightly builds is a Windows installer that will ''replace your existing GnuCash installation''. The future branch ''really is unstable'': Be sure to have suitable backups and don't use it for your "production" books.
  
 
=== Q: Anything else? ===
 
=== Q: Anything else? ===
Line 106: Line 56:
  
 
==== Finance::Quote ====
 
==== Finance::Quote ====
For the retrieval of [[Online Quotes]], you will need to install [http://en.wikipedia.org/wiki/Perl Perl] and Finance::Quote (F::Q). The way to do this is slightly different depending on the version of GnuCash.
+
For the retrieval of [[Online Quotes]], you will need to install [{{URL:wp}}Perl Perl] and Finance::Quote (F::Q). See [[Online_Quotes#Installing_Perl_on_Windows|Installing Perl on Windows]].
  
===== GnuCash 2.5 and more recent =====
+
== GnuCash via Windows Subsystem for Linux 2 ==
Everything is done for you by running the "Install Online Price Retrieval" command. You can find this in the Windows start menu under the GnuCash group. This will install [http://en.wikipedia.org/wiki/Strawberry_Perl Strawberry perl] and all the perl modules required to run Finance::Quote.
 
  
'''No such file or directory''' error while installing Strawberry perl:
+
For the adventurous user, it is also possible to install and use GnuCash via the Windows Subsystem for Linux 2 (WSL2 in short). The following notes were taken from a message to the gnucash-devel mailing list by user Sherlock:
  
Turning of anti-virus software while installing perl may help.
+
=== Install WSL as Administrator ===
This issue was reported to McAfee as Service Request number 1446848354 16 Mar 2014.
 
  
===== GnuCash 2.4 and before =====
+
<syntaxhighlight lang="sh">
These GnuCash releases only work with [http://en.wikipedia.org/wiki/ActivePerl ActivePerl], which you first have to install manually.
+
wsl —install
 +
</syntaxhighlight>
  
* If you are upgrading from an earlier version of ActivePerl, uninstall the old version and delete its directory before installing the new one.
 
* Download and install it from [http://www.activestate.com/activeperl/downloads ActiveState]. ActivePerl versions before 5.16.3 may not deliver the latest version of F::Q (1.18 as of this writing).  The 32-bit version is recommended, even on 64-bit Windows, but success has also been achieved running the 64 bit version under Windows XP Pro x64 SP2 with both GC 2.4.11 and 2.4.12(YMMV). If prompted, you don't have to provide contact details, just choose the MSI installer for your system. It is strongly recommended to use the default installation directory.
 
* Once perl is installed, use the start menu item  "Install Online Price Retrieval" from the GnuCash group to install the necessary Perl modules for F::Q and verify the setup.
 
  
Because ActivePerl uses their own precompiled perl package manager (PPM) you should - in the case you need to update F::Q - not use the Comprehensive Perl Archive Network (CPAN). Instead you can use the [http://code.activestate.com/ppm/Finance-Quote/ PPM Index: Finance-Quote] to see the state and download the latest ppmx they compiled successful.
+
=== Option 1 - Install distributed GnuCash ===
  
===== GnuCash 2.2.6 and before =====
+
<syntaxhighlight lang="sh">
Installation is similar to the installation for GnuCash 2.4, except that these releases only work with ActivePerl 5.8 and the menu item is called "Install Finance-Quote".
+
sudo apt -y update
 +
sudo apt -y upgrade
 +
sudo apt -y install python3-gi python3-gi-cairo gir1.2-gtk-3.0
 +
sudo apt -y install adwaita-icon-theme-full
 +
sudo apt -y install gnucash
  
You are advised to upgrade to a more recent version of GnuCash though, because it's unlikely you can get Finance::Quote to work still on these old releases. You will have a hard time finding a version of ActivePerl 5.8 (unless you pay ActiveState for it), and the version of Finance::Quote that comes with this perl version is outdated.
+
sudo apt -y install make gcc
 +
sudo gnc-fq-update
 +
</syntaxhighlight>
 +
 
 +
 
 +
=== Option 2 - Install flatpack GnuCash ===
 +
 
 +
<syntaxhighlight lang="sh">
 +
sudo apt -y install flatpak
 +
sudo flatpak remote-add --if-not-exists flathub https://flathub.org/repo/flathub.flatpakrepo
 +
sudo flatpak install --system flathub org.gnucash.GnuCash
 +
</syntaxhighlight>
 +
 
 +
 
 +
=== Option 3 - Set up build environment and build gnucash yourself ===
 +
 
 +
Prepare the build environment:
 +
 
 +
<syntaxhighlight lang="sh">
 +
sudo sed -i "s/^# deb-src/deb-src/" /etc/apt/sources.list
 +
sudo apt -y update
 +
sudo apt -y upgrade
 +
sudo apt -y build-dep gnucash
 +
sudo apt -y install git
 +
sudo apt -y install p7zip-full
 +
sudo apt install at-spi2-core
 +
 
 +
mkdir -p ~/Documents/gnucash/source
 +
mkdir -p ~/Documents/gnucash/build
 +
 
 +
git clone https://github.com/Gnucash/gnucash.git ~/Documents/gnucash/source
 +
 
 +
cd ~/Documents/gnucash/source
 +
git checkout 5.4
 +
</syntaxhighlight>
 +
 
 +
 
 +
Build instructions:
 +
 
 +
<syntaxhighlight lang="sh">
 +
cd ~/Documents/gnucash/build
 +
cmake -DCMAKE_INSTALL_PREFIX=/opt/gnucash ~/Documents/gnucash/source
 +
make
 +
sudo make install
 +
 
 +
sudo /opt/gnucash/bin/gnc-fq-update
 +
</syntaxhighlight>
  
 
= Notes =
 
= Notes =
Line 141: Line 137:
  
 
If you experience crashes or unexpected behavior, check the latest of these files (or the one created when the problem started) and add all interesting-looking lines of that file to your error reports, at least the lines with the keywords <tt>WARN</tt>ing and <tt>CRIT</tt>ical warning.
 
If you experience crashes or unexpected behavior, check the latest of these files (or the one created when the problem started) and add all interesting-looking lines of that file to your error reports, at least the lines with the keywords <tt>WARN</tt>ing and <tt>CRIT</tt>ical warning.
 +
 +
See also [[Windows Debugging]].
  
 
== Determining the locale ==
 
== Determining the locale ==
 
When asked for the locale, take a look at the Regional Settings in your Control Panel and report the values found for "Standard and Formats", "Location" and "Language for non-Unicode programs".
 
When asked for the locale, take a look at the Regional Settings in your Control Panel and report the values found for "Standard and Formats", "Location" and "Language for non-Unicode programs".
  
Also, use [http://bugzilla.gnome.org/show_bug.cgi?id=450353 this  bug's] [http://bugzilla.gnome.org/attachment.cgi?id=90557 attachment] to determine the locale as used internally by gettext.
+
Also, use [{{BugURL}}/show_bug.cgi?id=450353 this  bug's] [{{BugURL}}/attachment.cgi?id=90557 attachment] to determine the locale as used internally by gettext.
  
 
= Problems, issues, comments =
 
= Problems, issues, comments =
Line 160: Line 158:
 
== Known issues ==
 
== Known issues ==
 
Here is a list of the most often mentioned Windows issues. If you experience this problem, please check the respective bugzilla reports for potential workarounds.
 
Here is a list of the most often mentioned Windows issues. If you experience this problem, please check the respective bugzilla reports for potential workarounds.
* http://bugzilla.gnome.org/show_bug.cgi?id=466512 Win32: Wrong permissions for .gnucash directory (was: Win32 GnuCash 2.2.1 Fails to Start/Install)
+
* {{BugURL}}/show_bug.cgi?id=466512 Win32: Wrong permissions for .gnucash directory (was: Win32 GnuCash 2.2.1 Fails to Start/Install)
* http://bugzilla.gnome.org/show_bug.cgi?id=645273#c40 Reports features do not work
+
* {{BugURL}}/show_bug.cgi?id=645273#c40 Reports features do not work
  
 
== Windows 7 64-bit - GnuCash fails to run ==
 
== Windows 7 64-bit - GnuCash fails to run ==
Line 212: Line 210:
 
(GnuCash 2.4)
 
(GnuCash 2.4)
  
According to [https://bugzilla.gnome.org/show_bug.cgi?id=677829 this bug report] GnuCash can become unstable with some themes. The original reporter didn't remember which themes caused issues, but had no problems when using the "Unity" theme.
+
According to [{{BugURL}}/show_bug.cgi?id=677829 this bug report] GnuCash can become unstable with some themes. The original reporter didn't remember which themes caused issues, but had no problems when using the "Unity" theme.
  
 
--[[User:GJanssens|GJanssens]] 18 October 2013
 
--[[User:GJanssens|GJanssens]] 18 October 2013
Line 220: Line 218:
 
(GnuCash 2.4)
 
(GnuCash 2.4)
  
Copied from [https://bugzilla.gnome.org/show_bug.cgi?id=708989 this bug report]:
+
Copied from [{{BugURL}}/show_bug.cgi?id=708989 this bug report]:
  
 
I installed GnuCash on Windows 7 and at one point I received the following error message  
 
I installed GnuCash on Windows 7 and at one point I received the following error message  
Line 226: Line 224:
 
   Failed to contact configuration server; some possible causes are that you need
 
   Failed to contact configuration server; some possible causes are that you need
 
   to enable TCP/IP networking for ORBit, or you have stale NFS locks due to a
 
   to enable TCP/IP networking for ORBit, or you have stale NFS locks due to a
   system crash. See http://www.gnome.org/projects/gconf/ for information.
+
   system crash. See https://projects-old.gnome.org/gconf/ for information.
 
   (Details -  1: IOR file
 
   (Details -  1: IOR file
 
   'C:\Users\Username\AppData\Local\Temp\gconfd-Username/lock/ior' not opened
 
   'C:\Users\Username\AppData\Local\Temp\gconfd-Username/lock/ior' not opened
Line 252: Line 250:
  
 
--[[User:GJanssens|GJanssens]] 18 October 2013
 
--[[User:GJanssens|GJanssens]] 18 October 2013
 +
== Windows 11: GnuCash installer quits without doing anything ==
 +
When launching <code>gnucash-setup.exe</code> Windows 10 and Windows 11 usually complain that GnuCash is from an unknown developer and will put up a scary dialog but if you accept the risk it will run the installer after the usual User Authorization Escalation dialog. We've had a [https://bugs.gnucash.org/show_bug.cgi?id=799299 report] that Windows 11 might silently fail to do anything. If that happens to you right-click on <code>gnucash-setup.exe</code> and select Properties from the context menu, then click Unblock and Save. You should be able to launch the installer normally.

Latest revision as of 11:00, 28 September 2024

GnuCash on Microsoft Windows

This page collects various notes about running GnuCash on Microsoft Windows.

Q: Which Windows versions are supported?

Answer
The download page shows, which Windows version is officially supported by which GnuCash version.
Note
Windows 3/95/98/Me and Windows NT3.5/4.0 have never been supported.

Q: Where is the binary installer?

A: The latest versions can be downloaded from the [{{{{URL:www}}}}/download.phtml download] page on the GnuCash website. Anyone who cares about their data should use the released version found there.

People looking to test new features - at the risk of running into extra bugs - could try a test version:
  • As it is not so easy to build GnuCash under Windows, a daily build of the stable branch is made available as well to test bugfixes.
  • To closely follow development on the future branch, which contains new features - and bugs - there are the nightly builds. Expect data loss if you try these though!

Q: Is it possible to compile GnuCash on Windows?

A: Yes. It's cumbersome, but possible. See the instructions in Building on Windows.

Q: Are there nightly builds?

A: We run nightly builds for the stable (former maint) and after implmenting its first feature the future (former master) branch, but it's configured so that it runs only if changes have been pushed since the last build and only if the build is successful; they do fail from time to time. You can find the last 6-12 month's worth of builds at

https://code.gnucash.org/builds/win32/

or, more specifically, for stable, on demand for future, and logs for all builds.

The product of the nightly builds is a Windows installer that will replace your existing GnuCash installation. The future branch really is unstable: Be sure to have suitable backups and don't use it for your "production" books.

Q: Anything else?

To avoid making the installer file even bigger, some functionality is not available without further downloads and installations of software.

Preferences in GnuCash 2.6 and more recent

gconf has been replaced with another preferences system. On Windows you will find the preferences directly in the Windows Registry under the registry key

 HKEY_CURRENT_USER/software/GSettings/org/gnucash/

Pdf name for invoices

This name is controlled by two hidden preferences:

  • pdf-export/filename-format
  • pdf-export/filename-date-format

Both of them will reside in the registry under HKEY_CURRENT_USER/software/GSettings/org/gnucash/dialogs/general/report

These won't be there by default (only values that deviate from the default value will be effectively in the registry). To change it you will first have to create a sub key named 'pdf-export.

Under this key you can create two string type keys named filename-format and filename-date-format.

This is the definition of these two string keys:

filename-format
This setting chooses the file name for PDF export. This is a sprintf(3) string with three arguments: "%1$s" is the report name such as "Invoice". "%2$s" is the number of the report, which for an invoice report is the invoice number. "%3$s" is the date of the report, formatted according to the filename-date-format setting. (Note: Any characters that are not allowed in filenames, such as '/', will be replaced with underscores '_' in the resulting file name.)
The default value is %1$s-%2$s-%3$s
filename-date-format
This setting chooses the way dates are used in the filename of PDF export. Possible values for this setting are "locale" to use the system locale setting, "ce" for Continental Europe style dates, "iso" for ISO 8601 standard dates , "uk" for United Kingdom style dates, and "us" for United States style dates.

Finance::Quote

For the retrieval of Online Quotes, you will need to install Perl and Finance::Quote (F::Q). See Installing Perl on Windows.

GnuCash via Windows Subsystem for Linux 2

For the adventurous user, it is also possible to install and use GnuCash via the Windows Subsystem for Linux 2 (WSL2 in short). The following notes were taken from a message to the gnucash-devel mailing list by user Sherlock:

Install WSL as Administrator

wsl —install


Option 1 - Install distributed GnuCash

sudo apt -y update
sudo apt -y upgrade
sudo apt -y install python3-gi python3-gi-cairo gir1.2-gtk-3.0
sudo apt -y install adwaita-icon-theme-full
sudo apt -y install gnucash

sudo apt -y install make gcc
sudo gnc-fq-update


Option 2 - Install flatpack GnuCash

sudo apt -y install flatpak
sudo flatpak remote-add --if-not-exists flathub https://flathub.org/repo/flathub.flatpakrepo
sudo flatpak install --system flathub org.gnucash.GnuCash


Option 3 - Set up build environment and build gnucash yourself

Prepare the build environment:

sudo sed -i "s/^# deb-src/deb-src/" /etc/apt/sources.list
sudo apt -y update
sudo apt -y upgrade
sudo apt -y build-dep gnucash
sudo apt -y install git
sudo apt -y install p7zip-full
sudo apt install at-spi2-core

mkdir -p ~/Documents/gnucash/source
mkdir -p ~/Documents/gnucash/build

git clone https://github.com/Gnucash/gnucash.git ~/Documents/gnucash/source

cd ~/Documents/gnucash/source
git checkout 5.4


Build instructions:

cd ~/Documents/gnucash/build
cmake -DCMAKE_INSTALL_PREFIX=/opt/gnucash ~/Documents/gnucash/source
make
sudo make install

sudo /opt/gnucash/bin/gnc-fq-update

Notes

Error messages, Trace file

In the GnuCash application, all error messages are redirected to a trace file. There will be one trace file for each time GnuCash is run. For a user named "myname" these files are located in the folder

  • c:\Documents and Settings\myname\Local Settings\Temp (Windows XP) or
  • C:\Users\myname\AppData\Local\Temp (Windows Vista/7).

They are named

  • gnucash.trace.ABCDEF (GnuCash 2.2.9 and older) or
  • gnucash.trace.ABCDEF.log (GnuCash 2.4.0 and newer)

where the ABCDEF part is changed randomly on each start of gnucash. See also Tracefile.

If you experience crashes or unexpected behavior, check the latest of these files (or the one created when the problem started) and add all interesting-looking lines of that file to your error reports, at least the lines with the keywords WARNing and CRITical warning.

See also Windows Debugging.

Determining the locale

When asked for the locale, take a look at the Regional Settings in your Control Panel and report the values found for "Standard and Formats", "Location" and "Language for non-Unicode programs".

Also, use this bug's attachment to determine the locale as used internally by gettext.

Problems, issues, comments

For any problem that occurs now, you should add a new section below.

Issues with older versions of GnuCash

In an effort to keep the information somewhat manageable this page will only gather issues with the current stable version of GnuCash. For historical reference, the older issues will be moved to a separate page.

If you experience issues with an older version of GnuCash, the first advice is normally to try again with the current stable version. There may however be situations where you need to revive an older version and in that case the information kept on the older issues page may be useful.

In addition, if you experience any of the older issues in the current stable release of GnuCash, please file a bug report or ask about it on the user mailing list.

Known issues

Here is a list of the most often mentioned Windows issues. If you experience this problem, please check the respective bugzilla reports for potential workarounds.

Windows 7 64-bit - GnuCash fails to run

This is with GnuCash 2.4.3:

Starting GnuCash shows the splash screen and the tip of the day for a brief instant and then it disappears. To fix the problem, I did:

  1. Right-click on the GnuCash icon and select 'Run as Administrator'
  2. GnuCash starts up as expected
  3. Close GnuCash

After doing the above once, I can start GnuCash normally and it starts up properly.

Hopefully this helps someone. --Sketch 05:05, 7 March 2011 (UTC)

Font problems

After upgrading to 2.2.1, people have reported font-related issues:

  • The tick/check mark in the Reconcile window may look like a "nondescript squiggle"
  • Register windows may open with all transactions scrolled out of sight (upwards)
  • Languages other than English show characters as a box of four zeros "0 0 0 0".

The reason appears to be that GnuCash is now referring to Windows to determine what fonts to use, and in both these cases is using the one specified for "Message Box", which defaults to Tahoma 8.

Changing to Tahoma 10 fixed both of these for me.

The procedure on WinXP is:

  1. Start -> Control panel or My Computer -> Control panel
  2. Appearance and Themes -> Display (or, if using the "Classic View", Display)
  3. Appearance
  4. Advanced
  5. Select "Message Box" from the drop-down
  6. Change as required (e.g. set to Tacoma 10 point)
  7. OK
  8. Apply

Fred 10:30, 22 August 2007 (EDT)

Is this still necessary when using GnuCash 2.2.2? andi5

I (piyo) confirmed that the above procedure is necessary for viewing Japanese on Windows XP with GnuCash 2.2.3 (2008-01-08):

  • Confirmed that working fonts are Arial UI Unicode, FixSys, System, Tahoma (including 8!), Terminal. Also for Japanese, MS P Gothic, MS P Mincho, MS UI Gothic, MS Gothic, MS Mincho fonts are working.
  • Confirmed that non-working fonts are Lucida Sans Unicode and Microsoft Sans Serif.

--Piyo 23:23, 5 February 2008 (EST)

Program hangs constantly

(GnuCash 2.4)

According to this bug report GnuCash can become unstable with some themes. The original reporter didn't remember which themes caused issues, but had no problems when using the "Unity" theme.

--GJanssens 18 October 2013

Gnucash fails to start with Failed to contact configuration server

(GnuCash 2.4)

Copied from this bug report:

I installed GnuCash on Windows 7 and at one point I received the following error message

 Failed to contact configuration server; some possible causes are that you need
 to enable TCP/IP networking for ORBit, or you have stale NFS locks due to a
 system crash. See https://projects-old.gnome.org/gconf/ for information.
 (Details -  1: IOR file
 'C:\Users\Username\AppData\Local\Temp\gconfd-Username/lock/ior' not opened
 successfully, no gconfd located: No such file or directory 2: IOR file
 'C:\Users\Username\AppData\Local\Temp\gconfd-Username/lock/ior' not opened
 successfully, no gconfd located: No such file or directory)

I do not know what caused this error message.

Uninstalling GnuCash, removing an empty gnucash folder in C:\Program Files (x86)\, and reinstalling Gnucash does not restore GnuCash. I.e., same error message was produced.

Cleaning up the windows registry did not help either.

What did work was to remove the folder C:\Users\Username\AppData\Local\Temp\gconfd-Username/ which did not contain the subdirectory + file lock/ior that is mentioned in the error message.

The folder AppData is hidden (for Windows 7) and needs to be explicitly typed in the folder browser.

And also note that 'Username' should be replaced with your real username in the path (it's in there two times).

--GJanssens 18 October 2013

Windows 11: GnuCash installer quits without doing anything

When launching gnucash-setup.exe Windows 10 and Windows 11 usually complain that GnuCash is from an unknown developer and will put up a scary dialog but if you accept the risk it will run the installer after the usual User Authorization Escalation dialog. We've had a report that Windows 11 might silently fail to do anything. If that happens to you right-click on gnucash-setup.exe and select Properties from the context menu, then click Unblock and Save. You should be able to launch the installer normally.