Difference between revisions of "Bugzilla"

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(Stock messages)
(even more politely)
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== Stock messages ==
 
== Stock messages ==
Feel free to copy this messages into the comment when closing bugs for certain often appearing reasons.
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Feel free to copy this messages into the comment when closing bugs for certain reasons that occur regularly.
 +
 
 
=== When closing an old bug as OBSOLETE ===
 
=== When closing an old bug as OBSOLETE ===
 
Thank you for taking the time to report this bug.
 
Thank you for taking the time to report this bug.
 
However, you are using a version that is too old and not supported anymore. The GnuCash developers are no longer working on that version, so either this bug has already been fixed or unfortunately there will not be any bug fixes for the version that you use. The current stable version of gnucash is 2.4.0 now.
 
However, you are using a version that is too old and not supported anymore. The GnuCash developers are no longer working on that version, so either this bug has already been fixed or unfortunately there will not be any bug fixes for the version that you use. The current stable version of gnucash is 2.4.0 now.
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 +
In the (hopefully unlikely) case you discover the same bug in the very latest stable version, do not hesitate to REOPEN it again. Also, feel free to file other bugs or enhancement requests that you find. Thank you very much!
 +
 
=== When refusing an enhancement request as WONTFIX or priority=low ===
 
=== When refusing an enhancement request as WONTFIX or priority=low ===
 
Thank you for taking the time to explain your enhancement request.
 
Thank you for taking the time to explain your enhancement request.

Revision as of 08:17, 2 February 2011

Bugzilla is a repository of bugs and enhancement requests maintained by the Gnome Project and used by the GnuCash project. There is a specific GnuCash "product" subsection which allows you to specifically search for GnuCash bugs. You can use the following quick links to perform actions on the GnuCash Bugs Database:

Strongly recommended:

Other links into bugzilla:


You might probably read the FAQ section about bug reporting before you continue ...

For people, which like to help us e.g. on bug triage, are some additional informations in QA/BugzillaAdministration.

Stock messages

Feel free to copy this messages into the comment when closing bugs for certain reasons that occur regularly.

When closing an old bug as OBSOLETE

Thank you for taking the time to report this bug. However, you are using a version that is too old and not supported anymore. The GnuCash developers are no longer working on that version, so either this bug has already been fixed or unfortunately there will not be any bug fixes for the version that you use. The current stable version of gnucash is 2.4.0 now.

In the (hopefully unlikely) case you discover the same bug in the very latest stable version, do not hesitate to REOPEN it again. Also, feel free to file other bugs or enhancement requests that you find. Thank you very much!

When refusing an enhancement request as WONTFIX or priority=low

Thank you for taking the time to explain your enhancement request.

The described enhancement is a good proposal and would be an advantage for the software. However, as a volunteer-driven project with limited resources, the GnuCash developers have their own priorities about the features which are most likely being worked on in the near future. In that sense, the current GnuCash developers decided not to work on your proposed feature in the next 4-6 months. In case you would like to have this feature implemented in any case, you have the following option: 1. Start to program in gnucash yourself - see http://wiki.gnucash.org/wiki/Development . 2. Convince someone who is not yet part of the GnuCash team to join the team and implement your feature. 3. Pay some of the GnuCash developers to implement your feature - ask on the mailing list gnucash-devel@gnucash.org in that case. Thank you very much.

Feel free to file other bugs or enhancement requests that you find, though.