Difference between revisions of "Getting Help"

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(Created page with "__NOTOC__ = Getting Help = If you are having trouble, and need assistance that the documentation can't address or if you want to give some feedback or make suggestions, you ca...")
 
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__NOTOC__
 
__NOTOC__
= Getting Help =
 
 
If you are having trouble, and need assistance that the documentation can't address or if you want to give some feedback or make suggestions, you can contact us in several ways.
 
If you are having trouble, and need assistance that the documentation can't address or if you want to give some feedback or make suggestions, you can contact us in several ways.
  
== Current discussions ==
+
= Current discussions =
=== Mailing Lists ===
+
== Mailing Lists ==
 
Most users will probably contact the GnuCash user community through the appropriate language user mailing list (gnucash-user, gnucash-de, gnucash-nl, gnucash-it, gnucash-es, gnucash-fr, gnucash-br).
 
Most users will probably contact the GnuCash user community through the appropriate language user mailing list (gnucash-user, gnucash-de, gnucash-nl, gnucash-it, gnucash-es, gnucash-fr, gnucash-br).
 
Additional information can be found at [[Mailing Lists]].
 
Additional information can be found at [[Mailing Lists]].
=== IRC Chat ===
+
== IRC Chat ==
 
Some users may wish to use [[IRC| IRC chat]], usually in english, as the quickest way to get answers.
 
Some users may wish to use [[IRC| IRC chat]], usually in english, as the quickest way to get answers.
  
== External support pages ==
+
= External support pages =
 
These external support sites have subsections related to GnuCash. They are not maintained by the GnuCash team, so there is no guarantee on the correctness of the information you will find here.
 
These external support sites have subsections related to GnuCash. They are not maintained by the GnuCash team, so there is no guarantee on the correctness of the information you will find here.
 
* [http://money.stackexchange.com/questions/tagged/gnucash Stack Exchange] includes a forum on money with "gnucash" tagged questions.
 
* [http://money.stackexchange.com/questions/tagged/gnucash Stack Exchange] includes a forum on money with "gnucash" tagged questions.
  
== Feature requests and bug tracking ==
+
= Feature requests and bug tracking =
 
* [[Bugzilla]]. GnuCash's bug database for error reports and enhancement requests.
 
* [[Bugzilla]]. GnuCash's bug database for error reports and enhancement requests.
 
* [http://gnucash.uservoice.com Uservoice Forum]. For more general feature requests.
 
* [http://gnucash.uservoice.com Uservoice Forum]. For more general feature requests.
 
In addition, there is an old [[WishList]] on this wiki that users can consult. While this list is not maintained or monitored, users can see some of the things that have been requested in the past.
 
In addition, there is an old [[WishList]] on this wiki that users can consult. While this list is not maintained or monitored, users can see some of the things that have been requested in the past.
  
== Third party tools ==
+
= Third party tools =
 
Several users have [[published tools]] to work with GnuCash.
 
Several users have [[published tools]] to work with GnuCash.

Revision as of 02:49, 31 May 2017

If you are having trouble, and need assistance that the documentation can't address or if you want to give some feedback or make suggestions, you can contact us in several ways.

Current discussions

Mailing Lists

Most users will probably contact the GnuCash user community through the appropriate language user mailing list (gnucash-user, gnucash-de, gnucash-nl, gnucash-it, gnucash-es, gnucash-fr, gnucash-br). Additional information can be found at Mailing Lists.

IRC Chat

Some users may wish to use IRC chat, usually in english, as the quickest way to get answers.

External support pages

These external support sites have subsections related to GnuCash. They are not maintained by the GnuCash team, so there is no guarantee on the correctness of the information you will find here.

  • Stack Exchange includes a forum on money with "gnucash" tagged questions.

Feature requests and bug tracking

  • Bugzilla. GnuCash's bug database for error reports and enhancement requests.
  • Uservoice Forum. For more general feature requests.

In addition, there is an old WishList on this wiki that users can consult. While this list is not maintained or monitored, users can see some of the things that have been requested in the past.

Third party tools

Several users have published tools to work with GnuCash.