Difference between revisions of "Mailing Lists"

From GnuCash
Jump to: navigation, search
m (Support: Keep list order alphabetically)
(Parsing Error no data)
Line 1: Line 1:
__NOTOC__
+
Running 10.8 OSX, got a parsing error when launched programcopied file over other data file and now everything is gone, greyed out.  Help!
 
 
== Mailing List Management ==
 
 
 
The [[GnuCash]] mailing lists are served by a [https://lists.gnucash.org/mailman/listinfo mailman server] which allows users to subscribe, unsubsubscribe, and otherwise manage their subscriptions to the various lists available.
 
 
 
If you do not wish to use that web interface, then the specific mailing list requests should not be sent to the lists itself. There are separate lists, which can be reached by appending <tt>-request</tt> to the list name, e.g. <tt>mailto:gnucash-de-request@gnucash.org?subject=unsubscribe</tt>.
 
 
 
== Netiquette ==
 
 
 
Beneath the usual [http://en.wikipedia.org/wiki/Netiquette Netiquette] you should obey the following:
 
* Use '''plain text''' instead of ''html formated'' in your email client - html parts will be eaten by the mail server to reduce spam.
 
* Use the '''reply to the list''' or '''reply to all''' button of your email client instead of ''reply (to the sender)'' - others could also be interested in the theme and probably help.
 
* If you answer using your ''daily digest'', '''replace''' in the '''subject''' "gnucash-<list> Digest ..." with that from the thread you are answering to.
 
* A final ''Thanks, that solved my problem.'' or ''Sorry, I'm giving up because ...'' would be fine. It would help other users, searching the archives, to decide to follow the instructions or not.
 
** But there is no need for follow up ''Thank you''s.
 
 
 
== Support ==
 
 
 
The Gnucash team, together with experienced users, will answer your
 
questions about the use of Gnucash on gnucash-user and the other
 
mailing lists listed below:
 
 
 
* [https://lists.gnucash.org/mailman/listinfo/gnucash-user gnucash-user] (English)
 
* [https://lists.gnucash.org/mailman/listinfo/gnucash-br gnucash-br] (Português(Brasil))
 
* [https://lists.gnucash.org/mailman/listinfo/gnucash-de gnucash-de] (Deutsch)
 
* [https://lists.gnucash.org/mailman/listinfo/gnucash-es gnucash-es] (Español)
 
* [https://lists.gnucash.org/mailman/listinfo/gnucash-fr gnucash-fr] (Français)
 
* [https://lists.gnucash.org/mailman/listinfo/gnucash-it gnucash-it] (Italiano)
 
* [https://lists.gnucash.org/mailman/listinfo/gnucash-nl gnucash-nl] (Nederlands)
 
 
 
'''Note''': the SSL certificates used for the mailing lists are self-signed and will create a warning through the new certificate security feature built in Firefox 3 (Error code: sec_error_untrusted_issuer)For best results you should add it as an exception, adding the certificate as a trusted certificate.  Doing this will prevent passive attacks against you, so someone reading your network traffic wont see what pages you're trying to access.
 
 
 
== Development ==
 
 
 
The following mailing lists are intended for discussion of the ongoing
 
development of Gnucash, including submitting patches, helping with
 
testing, or discussing future development directions. These lists should not be used for asking questions about the use of Gnucash. Questions of that nature should be submitted to gnucash-user or one of the other
 
mailing lists mentioned in the 'Support' section above.
 
 
 
* [https://lists.gnucash.org/mailman/listinfo/gnucash-devel gnucash-devel] (Development discussion)
 
* [https://lists.gnucash.org/mailman/listinfo/gnucash-announce gnucash-announce] (Low traffic Announcement list)
 
* [https://lists.gnucash.org/mailman/listinfo/gnucash-patches gnucash-patches] (A read-only list containing just commit messages)
 
* To submit patches, you should use bugzilla:
 
** [https://bugzilla.gnome.org/browse.cgi?product=GnuCash Browse the GnuCash bugs]
 
** [https://bugzilla.gnome.org/enter_bug.cgi?product=GnuCash Enter a new GnuCash bug]
 
 
 
== Mailing List Archives ==
 
 
 
You can also jump to specific archives for some of the lists:
 
 
 
* [https://lists.gnucash.org/pipermail/gnucash-user gnucash-user archives]
 
* [https://lists.gnucash.org/pipermail/gnucash-br gnucash-br archives]
 
* [https://lists.gnucash.org/pipermail/gnucash-de gnucash-de archives]
 
* [https://lists.gnucash.org/pipermail/gnucash-es gnucash-es archives]
 
* [https://lists.gnucash.org/pipermail/gnucash-fr gnucash-fr archives]
 
* [https://lists.gnucash.org/pipermail/gnucash-it gnucash-it archives]
 
* [https://lists.gnucash.org/pipermail/gnucash-nl gnucash-nl archives]
 
* [https://lists.gnucash.org/pipermail/gnucash-devel gnucash-devel archives]
 
 
 
For other lists, you can go to the [http://lists.gnucash.org/mailman/listinfo mailman server] and select the list you want to see.
 
 
 
=== Searching the List Archives ===
 
 
 
We also provide a mechanism to [https://lists.gnucash.org/search/ search] the mailing list archives.  Currently this page is really ugly looking, but still functional.
 
 
 
Alternatively, you can use the term "site:lists.gnucash.org" at Google or Yahoo! to search within the archives, e.g. http://www.google.com/search?q=site%3Alists.gnucash.org+encrypt+the+file .
 
 
 
You should really search the archives before asking a question. 
 
 
 
You should also look in the [[FAQ]] to see if your question has been asked and answered before.
 
 
 
== Spam Prevention ==
 
 
 
The GnuCash mailing list server runs a number of tests to reduce the amount of spam collected in the mailman queues.  In addition to the normal content filters and DNS Blacklists, the server also uses a sender verification method and [[Wikipedia:greylisting|greylisting]] to make sure the email is originating from a legitimate email account.  Unfortunately this can affect your ability to send to the list if you're using one of the major email companies and THEY don't follow the rules.
 
 
 
For example, if you get a bounce back saying something like:
 
 
 
<pre>
 
... while talking to lists.gnucash.org.:
 
>>> DATA
 
<<< 550 5.7.1 <gnucash-user@gnucash.org>... sender <me@my.domain> via [10.20.30.40] to <gnucash-user@gnucash.org> rejected, too many recent retries
 
550 5.1.1 <gnucash-user@gnucash.org>... User unknown
 
<<< 503 5.0.0 Need RCPT (recipient)
 
</pre>
 
 
 
This means your email provider failed the sender verification tests (i.e., it accepts mail to ANY address), ''and'' then when it was greylisted it re-transmitted the message too many times (more than three) in the spam-detection window (five minutes).  Once this happens, you're blacklisted from the list.  Unfortunately there's nothing you can do but wait until the blacklist entry times out (about one week)You might want to complain to your email provider, or you could change to a provider that's more friendly, or just use a different email address.
 
 
 
There is no manual way to reset the blacklist, so please don't ask.  We apologize for your inconvenience, but rarely does this affect real users.  If you get hit by this, we're sorry, but this is a problem from your provider's end and we cannot correct it on our end.
 

Revision as of 03:31, 7 August 2013

Running 10.8 OSX, got a parsing error when launched program. copied file over other data file and now everything is gone, greyed out. Help!