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This page collects various notes about running [[GnuCash]] on Microsoft Windows.
 
This page collects various notes about running [[GnuCash]] on Microsoft Windows.
 +
 +
=== Q: Which Windows versions are supported? ===
 +
;Answer: The [{{URL:www}}/download.phtml download page] shows, which Windows version is officially supported by which GnuCash version.
 +
:;Note: ''Windows 3/95/98/Me'' and ''Windows NT3.5/4.0'' have never been supported.
  
 
=== Q: Where is the binary installer? ===
 
=== Q: Where is the binary installer? ===
'''A:''' The latest versions can be downloaded from the [http://www.gnucash.org/download.phtml download] page on the GnuCash website. Anyone who cares about their data should use the '''stable version''' found there. People looking to test new features - at the risk of running into extra bugs - could try the '''unstable version'''.
+
'''A:''' The latest versions can be downloaded from the [{{{{URL:www}}}}/download.phtml download] page on the GnuCash website. Anyone who cares about their data should use the '''released version''' found there.
* As it is not so easy to build GnuCash under Windows, a weekly build of the ''stable branch'' at [http://code.gnucash.org/builds/win32/2.4/ http://code.gnucash.org/builds/win32/2.4/] is made available as well to '''test''' bugfixes.
+
:People looking to test new features - at the risk of running into extra bugs - could try a '''test version''':
* To closely follow development on the ''unstable branch'', which contains new features - and bugs - there are the [[#Q:_Are_there_nightly_builds.3F|nightly builds]]. Expect data loss if you try these though !
+
:* As it is not so easy to build GnuCash under Windows, a daily build of the [{{URL:Build:Win}} stable branch] is made available as well to '''test''' bugfixes.
 +
:* To closely follow development on the ''future branch'', which contains new features - and bugs - there are the [[#Q:_Are_there_nightly_builds.3F|nightly builds]]. Expect data loss if you try these though!
 +
 
 +
=== Q: Is it possible to compile GnuCash on Windows? ===
 +
'''A:''' Yes. It's cumbersome, but possible. See the instructions in [[Building_on_Windows| Building on Windows]].
  
 
=== Q: Are there nightly builds? ===
 
=== Q: Are there nightly builds? ===
'''A:''' Yes! For the unstable branch which contains new features (and potentially new bugs) there is an installer from nightly builds at http://code.gnucash.org/builds/win32/trunk/
+
'''A:''' We run nightly builds for the '''stable''' (former <q>maint</q>) and after implmenting its first feature the '''future''' (former <q>master</q>) branch, but it's configured so that it runs only if changes have been pushed since the last build and only if the build is successful; they do fail from time to time. You can find the last 6-12 month's worth of builds at  
 +
{{BuildURL}}/builds/win32/
 +
or, more specifically, for [{{URL:Build:Win}}?C=M;O=D stable], on demand for [{{URL:Build:Win|future}}?C=M;O=D future], and [{{URL:Build:Win|build-logs}}?C=M;O=D logs for all builds].
  
=== Q: Which Windows versions are supported? ===
+
The product of the nightly builds is a Windows installer that will ''replace your existing GnuCash installation''. The future branch ''really is unstable'': Be sure to have suitable backups and don't use it for your "production" books.
'''A:''' All versions starting with Windows XP are supported. Windows Vista, Windows 7 and Windows 8 are supported as well. If you encounter any errors on Windows, please report them through [[Bugzilla]]. Not supported is Windows 98 and Windows 2000 (anymore, since 2.3.10). Sorry for that.
 
 
 
=== Q: Is it possible to compile GnuCash on Windows? ===
 
'''A:''' Yes. It's cumbersome, but possible. See the instructions on [[Windows/Development|this page]].
 
  
 
=== Q: Anything else? ===
 
=== Q: Anything else? ===
 
To avoid making the installer file even bigger, some functionality is not available without further downloads and installations of software.
 
To avoid making the installer file even bigger, some functionality is not available without further downloads and installations of software.
 +
 +
==== Preferences in GnuCash 2.6 and more recent ====
 +
gconf has been replaced with another preferences system. On Windows you
 +
will find the preferences directly in the Windows Registry under the
 +
registry key
 +
  HKEY_CURRENT_USER/software/GSettings/org/gnucash/
 +
 +
==== Pdf name for invoices ====
 +
 +
This name is controlled by two hidden preferences:
 +
* pdf-export/filename-format
 +
* pdf-export/filename-date-format
 +
 +
Both of them will reside in the registry under
 +
HKEY_CURRENT_USER/software/GSettings/org/gnucash/dialogs/general/report
 +
 +
These won't be there by default (only values that deviate from the default
 +
value will be effectively in the registry). To change it you will first
 +
have to create a sub key named '''pdf-export''.
 +
 +
Under this key you can create two string type keys named '''filename-format'''
 +
and '''filename-date-format'''.
 +
 +
This is the definition of these two string keys:
 +
;filename-format
 +
:This setting chooses the file name for PDF export. This is a sprintf(3) string with three arguments: "%1$s" is the report name such as "Invoice". "%2$s" is the number of the report, which for an invoice report is the invoice number. "%3$s" is the date of the report, formatted according to the filename-date-format setting. (Note: Any characters that are not allowed in filenames, such as '/', will be replaced with underscores '_' in the resulting file name.)<br/>The default value is %1$s-%2$s-%3$s
 +
 +
;filename-date-format
 +
:This setting chooses the way dates are used in the filename of PDF export. Possible values for this setting are "locale" to use the system locale setting, "ce" for Continental Europe style dates, "iso" for ISO 8601 standard dates , "uk" for United Kingdom style dates, and "us" for United States style dates.
  
 
==== Finance::Quote ====
 
==== Finance::Quote ====
For online retrieval of price quotes, you will need to install Perl and Finance::Quote (F::Q). Download and install [http://www.activestate.com/activeperl/downloads ActivePerl]. ActivePerl versions before 5.16.3 may not deliver the latest version of F::Q (1.18 as of this writing).  The 32-bit version is recommended, even on 64-bit Windows, but success has also been achieved running the 64 bit version under Windows XP Pro x64 SP2 with both GC 2.4.11 and 2.4.12(YMMV). If prompted, you don't have to provide contact details, just choose the MSI installer for your system. It is strongly recommended to use the default installation directory.  If you are upgrading from an earlier version of ActivePerl, uninstall the old version and delete its directory before installing the new one.
+
For the retrieval of [[Online Quotes]], you will need to install [{{URL:wp}}Perl Perl] and Finance::Quote (F::Q). See [[Online_Quotes#Installing_Perl_on_Windows|Installing Perl on Windows]].
Once perl is installed, use the start menu item  "Install Online Price Retrieval" from the GnuCash group to install the necessary Perl modules for F::Q and verify the setup.
 
 
 
On versions 2.2.6 and before, you will have to use ActivePerl 5.8.  The menu item on older versions of GC is "Install Finance-Quote."
 
  
 
= Notes =
 
= Notes =
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If you experience crashes or unexpected behavior, check the latest of these files (or the one created when the problem started) and add all interesting-looking lines of that file to your error reports, at least the lines with the keywords <tt>WARN</tt>ing and <tt>CRIT</tt>ical warning.
 
If you experience crashes or unexpected behavior, check the latest of these files (or the one created when the problem started) and add all interesting-looking lines of that file to your error reports, at least the lines with the keywords <tt>WARN</tt>ing and <tt>CRIT</tt>ical warning.
 +
 +
See also [[Windows Debugging]].
  
 
== Determining the locale ==
 
== Determining the locale ==
 
When asked for the locale, take a look at the Regional Settings in your Control Panel and report the values found for "Standard and Formats", "Location" and "Language for non-Unicode programs".
 
When asked for the locale, take a look at the Regional Settings in your Control Panel and report the values found for "Standard and Formats", "Location" and "Language for non-Unicode programs".
  
Also, use [http://bugzilla.gnome.org/show_bug.cgi?id=450353 this  bug's] [http://bugzilla.gnome.org/attachment.cgi?id=90557 attachment] to determine the locale as used internally by gettext.
+
Also, use [{{BugURL}}/show_bug.cgi?id=450353 this  bug's] [{{BugURL}}/attachment.cgi?id=90557 attachment] to determine the locale as used internally by gettext.
  
 
= Problems, issues, comments =
 
= Problems, issues, comments =
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If you experience issues with an older version of GnuCash, the first advice is normally to try again with the current stable version. There may however be situations where you need to revive an older version and in that case the information kept on the [[Windows/Old Issues|older issues page]] may be useful.
 
If you experience issues with an older version of GnuCash, the first advice is normally to try again with the current stable version. There may however be situations where you need to revive an older version and in that case the information kept on the [[Windows/Old Issues|older issues page]] may be useful.
 +
 +
In addition, if you experience any of the older issues in the current stable release of GnuCash, please [[Bugzilla|file a bug report]] or ask about it on the [[Mailing Lists|user mailing list]].
  
 
== Known issues ==
 
== Known issues ==
 
Here is a list of the most often mentioned Windows issues. If you experience this problem, please check the respective bugzilla reports for potential workarounds.
 
Here is a list of the most often mentioned Windows issues. If you experience this problem, please check the respective bugzilla reports for potential workarounds.
* http://bugzilla.gnome.org/show_bug.cgi?id=457100 Fatal error on windows startup (Our top windows bug!)
+
* {{BugURL}}/show_bug.cgi?id=466512 Win32: Wrong permissions for .gnucash directory (was: Win32 GnuCash 2.2.1 Fails to Start/Install)
* http://bugzilla.gnome.org/show_bug.cgi?id=449153 Win32 GnuCash Fails to Start
+
* {{BugURL}}/show_bug.cgi?id=645273#c40 Reports features do not work
* http://bugzilla.gnome.org/show_bug.cgi?id=462148 report output is vertically inverted and bottom up printed
 
* http://bugzilla.gnome.org/show_bug.cgi?id=395327 win32: Some dialog windows open in the background, app may look frozen
 
* http://bugzilla.gnome.org/show_bug.cgi?id=468846 Win32 GnuCash 2.2.1 Fails to Start/Install
 
* http://bugzilla.gnome.org/show_bug.cgi?id=504261 Start on W2K fails with Entry Point Not Found (KERNEL32.dll, GetVolumePathNameForVolumeNameW)
 
* http://bugzilla.gnome.org/show_bug.cgi?id=506873 'Install Online Price Retrieval' fails with ActivePerl 5.10
 
* http://bugzilla.gnome.org/show_bug.cgi?id=645273#c40 Reports features do not work
 
  
 
== Windows 7 64-bit - GnuCash fails to run ==
 
== Windows 7 64-bit - GnuCash fails to run ==
Line 76: Line 106:
  
 
Hopefully this helps someone. --[[User:Sketch|Sketch]] 05:05, 7 March 2011 (UTC)
 
Hopefully this helps someone. --[[User:Sketch|Sketch]] 05:05, 7 March 2011 (UTC)
 
== Missing file after extracting Open SSL on Windows XP Pro ==
 
 
This is the error that I got:
 
 
3200K .......... .......... .......... .......... .......... 99%  145.77 KB/s
 
3250K .......... ...                                        100%  834.05 KB/s
 
<br>
 
20:36:43 (145.65 KB/s) - `c:/soft/tmp/openssl-0.9.8e.tar.gz' saved [3341665/3341665]
 
<br>
 
Extracting openssl-0.9.8e.tar.gz ... done
 
The system cannot find the path specified.
 
 
This is the first error that I got. Everything was fine up to this point.
 
 
When I turn on <tt>set -ex</tt>, I get the following:
 
 
++ cp e_os.h e_os2.h include/openssl
 
+++ unix_path 'C:\WINDOWS\system32\cmd.exe'
 
+++ echo 'C:\WINDOWS\system32\cmd.exe'
 
+++ sed 's,^\([A-Za-z]\):,/\1,;s,\\,/,g'
 
++ _COMSPEC_U=/C/WINDOWS/system32/cmd.exe
 
++ PATH=/c/soft/active-perl/ActivePerl/Perl/bin:/c/soft/mingw/bin
 
++ /C/WINDOWS/system32/cmd.exe //c 'ms\mingw32'
 
The system cannot find the path specified.
 
 
:Does that mean that your system lacks <tt>C:\Windows\System32\cmd.exe</tt>, <tt>$TMP_DIR\openssl-0.9.8e\ms\mingw32.bat</tt> or what do you think?
 
 
<tt>C:\Windows\System32\cmd.exe</tt> is definitely there.<br>
 
So is <tt>C:\soft\tmp\openssl-0.9.8e\ms\mingw32.bat</tt>.
 
 
If I hardcode the full path to <tt>mingw32</tt> in <tt>install.sh</tt> like this:
 
 
  PATH=$_ACTIVE_PERL_UDIR/ActivePerl/Perl/bin:$_MINGW_UDIR/bin $_COMSPEC_U //c <b>c:\\soft\\tmp\\openssl-0.9.8e\\</b>ms\\mingw32
 
 
<tt>ming32.bat</tt> starts to execute but it generates its own set of errors:
 
 
  > perl Configure mingw       
 
  Can't open perl script "Configure": No such file or directory
 
  Generating x86 for GNU assember
 
  Bignum
 
  The system cannot find the path specified.
 
  Can't open perl script "bn-586.pl": No such file or directory
 
  Can't open perl script "co-586.pl": No such file or directory
 
  DES . . .
 
 
So to get beyond that problem, I modified mingw32.bat to start out with a <tt>cd</tt> command, since it was starting in the <tt>C:\</tt> directory:
 
 
  <b>cd C:\soft\tmp\openssl-0.9.8e</b>
 
  perl Configure mingw %1 %2 %3 %4 %5 %6 %7 %8
 
  @echo off
 
 
which allowed it to run a bit further and generated this error:
 
 
  Generating x86 for GNU assember
 
  Bignum
 
  DES
 
  crypt
 
  Blowfish
 
  CAST5
 
  RC4
 
  MD5
 
  SHA1
 
  RIPEMD160
 
  RC5\32
 
  CPUID
 
  Generating makefile
 
  Generating DLL definition files
 
  Building the libraries
 
  Building OpenSSL
 
  mingw32-make: *** [banner] Error 1
 
 
I don't think I should keep making these minor adjustments to install.sh and mingw32.bat. There must be something I've done wrong that is causing this problem to appear in the first place.
 
 
--[[User:FELap09|FELap09]]
 
 
: I am sorry, I do not really know how to help you other than "delete c:\soft\tmp\openssl-*, c:\soft\openssl and retry with -ex". -- [[User:Andi5|andi5]]
 
 
: I had a similar problem compiling OpenSSL. It was fixed by uninstalling mingw from its custom location, then allowing the install.sh script to reinstall it. -- [[User:Cedayiv|cedayiv]]
 
  
 
== Font problems ==
 
== Font problems ==
Line 189: Line 140:
 
== Program hangs constantly ==
 
== Program hangs constantly ==
  
According to [https://bugzilla.gnome.org/show_bug.cgi?id=677829 this bug report] GnuCash can become unstable with some themes. The original reporter didn't remember which themes caused issues, but had no problems when using the "Unity" theme.
+
(GnuCash 2.4)
 
 
== Windows Vista Problems ==
 
A number of people have reported problems running on Windows Vista.  Gnucash takes a long time to start and reports an error, then may lock up. The error is
 
"An error occurred while loading or saving configuration information for gnucash. Some of your configuration settings may not work properly.", and, under the Details button, <br>
 
"Adding client to server's list failed, CORBA error: IDL:omg.org/CORBA/COMM_FAILURE:1.0
 
Adding client to server's list failed, CORBA error: IDL:omg.org/CORBA/COMM_FAILURE:1.0
 
Adding client to server's list failed, CORBA error: IDL:omg.org/CORBA/COMM_FAILURE:1.0
 
Adding client to server's list failed, CORBA error: IDL:omg.org/CORBA/COMM_FAILURE:1.0
 
Adding client to server's list failed, CORBA error: IDL:omg.org/CORBA/COMM_FAILURE:1.0"
 
<br>
 
Disabling all network interfaces allows Gnucash to work normally for some people. Apparantly there is a shortage of Vista machines in developers' hands, so don't hold your breath for a fix.
 
 
 
I had the above problem in Vista-32 bit. Downloaded ORBit2-2.13.3.zip from ftp://ftp.gnome.org/pub/gnome/binaries/win32/ORBit2/2.13/ and extracted files into GnuCash\bin (backup existing files first) to resolved it. I am using GNUCash 2.2.1, r16462 2007-08-20.
 
 
 
:I can confirm that this fix works for me on Vista-32.--[[User:Jadlakha|Jadlakha]] 14:54, 8 December 2007 (EST)
 
:I can confirm that this fix works for GnuCash 2.2.2 on Vista x64. [[User:Pettijohn|Pettijohn]] 15:09, 18 December 2007 (EST)
 
::The 2.2.2 installer has been updated and should no longer require this fix. I have tested this per the discussion on this bug: http://bugzilla.gnome.org/show_bug.cgi?id=504319 [[User:Pettijohn|Pettijohn]] 16:33, 19 December 2007 (EST)
 
 
 
I can also confirm this problem in 2000 SP4 with version 2.2.1. No problems with the install. The above error describes it exactly just without locking up.
 
 
 
:This problem is known on all Windows versions. You may also want to go revert to the old ORBit2-2.13.3 version as explained in section [[Windows#GConf/ORBit COMM_FAILURE]] (above) for the same problem but on non-Vista OSs.
 
 
 
Had all of the above on Vista... Just tried the GNUcash portable beta  and it works like a dream on my Vista build.
 
  
:"GnuCash portable beta" is this: http://portableapps.com/node/10633 and http://gnucashportable.sourceforge.net/ --[[User:Cstim|Cstim]] 09:27, 3 January 2008 (EST)
+
According to [{{BugURL}}/show_bug.cgi?id=677829 this bug report] GnuCash can become unstable with some themes. The original reporter didn't remember which themes caused issues, but had no problems when using the "Unity" theme.
  
:GNUcash PortableApp worked for me, great way to run it on Vista! I got it here: http://portableapps.com/apps/office/gnucash_portable --[[User:andyprough|Andy Prough]] 23:11, 29 October 2008 (CST)
+
--[[User:GJanssens|GJanssens]] 18 October 2013
  
== Finance::Quote Problems with Windows (VISTA 32-Bit SP1) ==
+
== Gnucash fails to start with Failed to contact configuration server ==
  
After installing Finance::Quote (installing ActivePerl and then running "C:\Program Files\gnucash\bin\install-fq-mods.bat") when trying to get actual prices a new black window pops up with "C:\Perl\bin\Perl.exe" on top. But that´s it. Any ideas?
+
(GnuCash 2.4)
  
[[Contribution from Ivan 16.05.2008:]]
+
Copied from [{{BugURL}}/show_bug.cgi?id=708989 this bug report]:
I can confirm that 'Finance::Quote' '''works successfully for me on my Vista SP1 machine''' ... despite some serious user-errors around the setup (see below). All the work described below happened from 05 May 2008 - 11 May 2008, using GnuCash version 2.2.5.
 
  
Initially I installed ActivePerl 5.10, then read the part that said 'use only 5.8', and decided to install 5.8 parallel to  5.10 (seemed like a good idea at the time!). The point being: my configuration deviated seriously from 'normal'.
+
I installed GnuCash on Windows 7 and at one point I received the following error message
  
Clearly that did not work, so I uninstalled 5.10 and 5.8 in that order ... and then re-installed 5.8 only.
+
  Failed to contact configuration server; some possible causes are that you need
 +
  to enable TCP/IP networking for ORBit, or you have stale NFS locks due to a
 +
  system crash. See https://projects-old.gnome.org/gconf/ for information.
 +
  (Details -  1: IOR file
 +
  'C:\Users\Username\AppData\Local\Temp\gconfd-Username/lock/ior' not opened
 +
  successfully, no gconfd located: No such file or directory 2: IOR file
 +
  'C:\Users\Username\AppData\Local\Temp\gconfd-Username/lock/ior' not opened
 +
  successfully, no gconfd located: No such file or directory)
  
This has been successful and I have no issues with the fundamental 'Finance::Quote' functionality currently.
+
I do not know what caused this error message.
  
True enough, I can not find a price for 1 DWS fund (but I can for 3 other DWS funds) nor for prices at 'Yahoo! Europe' (does that even exist?), but I would not ascribe these errors to a fundamental failure of the 'Finance::Quote' functionality on my Vista SP1 machine.
+
Uninstalling GnuCash, removing an empty gnucash folder in C:\Program Files
 +
(x86)\, and reinstalling Gnucash does not restore GnuCash. I.e., same error
 +
message was produced.  
  
There was a format change at yahoo_europe, so it was/is? broken, but that is not restricted to windows. --[[User:Fell|Fell]] 19:49, 15 January 2009 (EST)
+
Cleaning up the windows registry did not help either.
  
== Logitech QuickCam conflicts ==
+
What did work was to remove the folder
 +
C:\Users\Username\AppData\Local\Temp\gconfd-Username/   
 +
which did not contain the subdirectory + file lock/ior that is mentioned in the
 +
error message.
  
Some Logitech QuickCam software is incompatible with MSYS, and causes the install.sh script to randomly crash and create sh.exe.stackdump files. If you experience this problem, see the [http://www.mingw.org/wiki/FAQ MSYS FAQ page] or the [http://readlist.com/lists/lists.sourceforge.net/mingw-msys/0/341.html MinGW mailing list] for help.
+
The folder AppData is hidden (for Windows 7) and needs to be explicitly typed
 +
in the folder browser.
  
== Development Notes ==
+
And also note that 'Username' should be replaced with your real username in the path (it's in there two times).
A [[Windows/Development | review]] of moving Gnucash to Guile 1.8
 
  
= Todo =
+
--[[User:GJanssens|GJanssens]] 18 October 2013
This section is intended mainly for developers to concisely specfiy what issues are open, assigned or closed (and can be removed then).
+
== Windows 11: GnuCash installer quits without doing anything ==
[/]    AqBanking
+
When launching <code>gnucash-setup.exe</code> Windows 10 and Windows 11 usually complain that GnuCash is from an unknown developer and will put up a scary dialog but if you accept the risk it will run the installer after the usual User Authorization Escalation dialog. We've had a [https://bugs.gnucash.org/show_bug.cgi?id=799299 report] that Windows 11 might silently fail to do anything. If that happens to you right-click on <code>gnucash-setup.exe</code> and select Properties from the context menu, then click Unblock and Save. You should be able to launch the installer normally.
[/]    Encoding issues ([http://bugzilla.gnome.org/show_bug.cgi?id=404832 Bug])
 
[ ]    Randomness ([http://lists.gnucash.org/pipermail/gnucash-devel/2006-December/019289.html Mail])
 
[W] [[Windows#GConf/ORBit COMM_FAILURE|R]] GConf/ORBit2
 
[X]    Finance::Quote
 
[X] [[Windows#Reading/writing compressed files|R]]  Compressed files ([http://lists.gnucash.org/pipermail/gnucash-devel/2007-February/019876.html Mail])
 
[X] [[Windows#Help files not found in the binary distribution|R]]  Documentation
 
[X]    LibOFX
 
[X] [[Windows#Text reports crash|R]]  Text report crashers (<strike>[http://bugzilla.gnome.org/show_bug.cgi?id=382852 Bug]</strike>, [http://bugzilla.gnome.org/show_bug.cgi?id=378158 Bug])
 
[X] [[Windows#Q: Where is the binary?|R]]  Packaging
 
 
A lot more, fill me
 
X = done; W = workaround; / = in-progress, not-yet-done, needs-testing
 

Latest revision as of 21:51, 3 May 2024

GnuCash on Microsoft Windows

This page collects various notes about running GnuCash on Microsoft Windows.

Q: Which Windows versions are supported?

Answer
The download page shows, which Windows version is officially supported by which GnuCash version.
Note
Windows 3/95/98/Me and Windows NT3.5/4.0 have never been supported.

Q: Where is the binary installer?

A: The latest versions can be downloaded from the [{{{{URL:www}}}}/download.phtml download] page on the GnuCash website. Anyone who cares about their data should use the released version found there.

People looking to test new features - at the risk of running into extra bugs - could try a test version:
  • As it is not so easy to build GnuCash under Windows, a daily build of the stable branch is made available as well to test bugfixes.
  • To closely follow development on the future branch, which contains new features - and bugs - there are the nightly builds. Expect data loss if you try these though!

Q: Is it possible to compile GnuCash on Windows?

A: Yes. It's cumbersome, but possible. See the instructions in Building on Windows.

Q: Are there nightly builds?

A: We run nightly builds for the stable (former maint) and after implmenting its first feature the future (former master) branch, but it's configured so that it runs only if changes have been pushed since the last build and only if the build is successful; they do fail from time to time. You can find the last 6-12 month's worth of builds at

https://code.gnucash.org/builds/win32/

or, more specifically, for stable, on demand for future, and logs for all builds.

The product of the nightly builds is a Windows installer that will replace your existing GnuCash installation. The future branch really is unstable: Be sure to have suitable backups and don't use it for your "production" books.

Q: Anything else?

To avoid making the installer file even bigger, some functionality is not available without further downloads and installations of software.

Preferences in GnuCash 2.6 and more recent

gconf has been replaced with another preferences system. On Windows you will find the preferences directly in the Windows Registry under the registry key

 HKEY_CURRENT_USER/software/GSettings/org/gnucash/

Pdf name for invoices

This name is controlled by two hidden preferences:

  • pdf-export/filename-format
  • pdf-export/filename-date-format

Both of them will reside in the registry under HKEY_CURRENT_USER/software/GSettings/org/gnucash/dialogs/general/report

These won't be there by default (only values that deviate from the default value will be effectively in the registry). To change it you will first have to create a sub key named 'pdf-export.

Under this key you can create two string type keys named filename-format and filename-date-format.

This is the definition of these two string keys:

filename-format
This setting chooses the file name for PDF export. This is a sprintf(3) string with three arguments: "%1$s" is the report name such as "Invoice". "%2$s" is the number of the report, which for an invoice report is the invoice number. "%3$s" is the date of the report, formatted according to the filename-date-format setting. (Note: Any characters that are not allowed in filenames, such as '/', will be replaced with underscores '_' in the resulting file name.)
The default value is %1$s-%2$s-%3$s
filename-date-format
This setting chooses the way dates are used in the filename of PDF export. Possible values for this setting are "locale" to use the system locale setting, "ce" for Continental Europe style dates, "iso" for ISO 8601 standard dates , "uk" for United Kingdom style dates, and "us" for United States style dates.

Finance::Quote

For the retrieval of Online Quotes, you will need to install Perl and Finance::Quote (F::Q). See Installing Perl on Windows.

Notes

Error messages, Trace file

In the GnuCash application, all error messages are redirected to a trace file. There will be one trace file for each time GnuCash is run. For a user named "myname" these files are located in the folder

  • c:\Documents and Settings\myname\Local Settings\Temp (Windows XP) or
  • C:\Users\myname\AppData\Local\Temp (Windows Vista/7).

They are named

  • gnucash.trace.ABCDEF (GnuCash 2.2.9 and older) or
  • gnucash.trace.ABCDEF.log (GnuCash 2.4.0 and newer)

where the ABCDEF part is changed randomly on each start of gnucash. See also Tracefile.

If you experience crashes or unexpected behavior, check the latest of these files (or the one created when the problem started) and add all interesting-looking lines of that file to your error reports, at least the lines with the keywords WARNing and CRITical warning.

See also Windows Debugging.

Determining the locale

When asked for the locale, take a look at the Regional Settings in your Control Panel and report the values found for "Standard and Formats", "Location" and "Language for non-Unicode programs".

Also, use this bug's attachment to determine the locale as used internally by gettext.

Problems, issues, comments

For any problem that occurs now, you should add a new section below.

Issues with older versions of GnuCash

In an effort to keep the information somewhat manageable this page will only gather issues with the current stable version of GnuCash. For historical reference, the older issues will be moved to a separate page.

If you experience issues with an older version of GnuCash, the first advice is normally to try again with the current stable version. There may however be situations where you need to revive an older version and in that case the information kept on the older issues page may be useful.

In addition, if you experience any of the older issues in the current stable release of GnuCash, please file a bug report or ask about it on the user mailing list.

Known issues

Here is a list of the most often mentioned Windows issues. If you experience this problem, please check the respective bugzilla reports for potential workarounds.

Windows 7 64-bit - GnuCash fails to run

This is with GnuCash 2.4.3:

Starting GnuCash shows the splash screen and the tip of the day for a brief instant and then it disappears. To fix the problem, I did:

  1. Right-click on the GnuCash icon and select 'Run as Administrator'
  2. GnuCash starts up as expected
  3. Close GnuCash

After doing the above once, I can start GnuCash normally and it starts up properly.

Hopefully this helps someone. --Sketch 05:05, 7 March 2011 (UTC)

Font problems

After upgrading to 2.2.1, people have reported font-related issues:

  • The tick/check mark in the Reconcile window may look like a "nondescript squiggle"
  • Register windows may open with all transactions scrolled out of sight (upwards)
  • Languages other than English show characters as a box of four zeros "0 0 0 0".

The reason appears to be that GnuCash is now referring to Windows to determine what fonts to use, and in both these cases is using the one specified for "Message Box", which defaults to Tahoma 8.

Changing to Tahoma 10 fixed both of these for me.

The procedure on WinXP is:

  1. Start -> Control panel or My Computer -> Control panel
  2. Appearance and Themes -> Display (or, if using the "Classic View", Display)
  3. Appearance
  4. Advanced
  5. Select "Message Box" from the drop-down
  6. Change as required (e.g. set to Tacoma 10 point)
  7. OK
  8. Apply

Fred 10:30, 22 August 2007 (EDT)

Is this still necessary when using GnuCash 2.2.2? andi5

I (piyo) confirmed that the above procedure is necessary for viewing Japanese on Windows XP with GnuCash 2.2.3 (2008-01-08):

  • Confirmed that working fonts are Arial UI Unicode, FixSys, System, Tahoma (including 8!), Terminal. Also for Japanese, MS P Gothic, MS P Mincho, MS UI Gothic, MS Gothic, MS Mincho fonts are working.
  • Confirmed that non-working fonts are Lucida Sans Unicode and Microsoft Sans Serif.

--Piyo 23:23, 5 February 2008 (EST)

Program hangs constantly

(GnuCash 2.4)

According to this bug report GnuCash can become unstable with some themes. The original reporter didn't remember which themes caused issues, but had no problems when using the "Unity" theme.

--GJanssens 18 October 2013

Gnucash fails to start with Failed to contact configuration server

(GnuCash 2.4)

Copied from this bug report:

I installed GnuCash on Windows 7 and at one point I received the following error message

 Failed to contact configuration server; some possible causes are that you need
 to enable TCP/IP networking for ORBit, or you have stale NFS locks due to a
 system crash. See https://projects-old.gnome.org/gconf/ for information.
 (Details -  1: IOR file
 'C:\Users\Username\AppData\Local\Temp\gconfd-Username/lock/ior' not opened
 successfully, no gconfd located: No such file or directory 2: IOR file
 'C:\Users\Username\AppData\Local\Temp\gconfd-Username/lock/ior' not opened
 successfully, no gconfd located: No such file or directory)

I do not know what caused this error message.

Uninstalling GnuCash, removing an empty gnucash folder in C:\Program Files (x86)\, and reinstalling Gnucash does not restore GnuCash. I.e., same error message was produced.

Cleaning up the windows registry did not help either.

What did work was to remove the folder C:\Users\Username\AppData\Local\Temp\gconfd-Username/ which did not contain the subdirectory + file lock/ior that is mentioned in the error message.

The folder AppData is hidden (for Windows 7) and needs to be explicitly typed in the folder browser.

And also note that 'Username' should be replaced with your real username in the path (it's in there two times).

--GJanssens 18 October 2013

Windows 11: GnuCash installer quits without doing anything

When launching gnucash-setup.exe Windows 10 and Windows 11 usually complain that GnuCash is from an unknown developer and will put up a scary dialog but if you accept the risk it will run the installer after the usual User Authorization Escalation dialog. We've had a report that Windows 11 might silently fail to do anything. If that happens to you right-click on gnucash-setup.exe and select Properties from the context menu, then click Unblock and Save. You should be able to launch the installer normally.